Support Center Homepage

Welcome!

This Support Center contains all means by which you can obtain information concerning any area of
Vivace — NFMC Online Festival Management. As the name implies, we are here to help you with all aspects of the site's navigation, Student and Festival Management, and Bulletin Advisor Management!

Before you begin the new Festival year,
please review current Vivace support helps below.
Click on any link in the Table of Contents to be taken to various documents and videos. 

 


NFMC SECURITY  STATEMENT | PRIVACY POLICY

NFMC takes the responsibility of protecting and securing all personal information seriously. As you are aware, Vivace asks for a student’s full name and date of birth for Festival participation. This is done for two reasons: to prevent duplication of a student in the system, and to see that Bulletin age progression rules are followed.

As in banking, medical, insurance, school systems, and youth organizations, etc. across the country, Vivace uses powerful encryption means to protect the site. In fact, the database with all vital personal information is stored on a separate server not even connected to the Internet. Consequently, without direct access, none of the personal information or student lists can be “mined” by any means. Furthermore, Festival/Area Admins and Teachers have very limited access to only their own student lists. They can never see or obtain a large “dataset” of students.


Please note the security indication “s” in the Vivace web address: https://festivals.nfmc-music.org. NFMC affirms our commitment to protecting the privacy and safety of all Vivace users while also providing the opportunity for everyone who desires to be able to participate. Click here to read the full PRIVACY POLICY

 

Table of Contents


Vivace Webinars

December 9, 2022 | Topic:Vivace Scheduling ModuleCLICK HERE to sign up
June 2021 | Webinar Video
|Topic: Intro for new Festival/Area Admins (1:19:00)

Table of Contents  |  Vivace Login


Documents and Videos Intro | How to Find

These documents and videos are designed for all users of the NFMC Online Festival Management System (Vivace). They may be accessed by all, but be mindful that there are different access levels assigned to specific roles which allow specific functions.

To see any documentation or video:
1) Scroll down to (or click links in the TOC) the listing for your role—Teacher,  Festival/Area Admin, State Admin, Bulletin Advisor and National Admin.
2) Find the subject.
3) Hover over the text and click to be taken to the document or video (duration listed).
4) Read "Using Help Documents and Videos" first.

Table of Contents  |  Vivace Login


Using Help Documents, Videos and Tabs between Sites

  • We suggest you be on the Festivals Management site (Vivace) when reviewing any help document.
  • Also, when reviewing a video to learn a procedure, we suggest you have the video open in one browser tab and the Festivals Management site (Vivace) open in another browser tab for easy navigation between the two.

Table of Contents  |  Vivace Login

HELPS for ~ NEW ~ ONBOARDING FESTIVAL/AREA ADMINS
Webinar Video  (pending)

• Video - Manual Entry of Historical Performance Data (17:05)
Onboarding Contacts

Table of Contents  |  Vivace Login

HELPS for ALL USERS
All Users Guide  (PDF help document)
AT-A-GLANCE Festival Timeline and Who Can Do What in Vivace . . . (PDF printable chart)
Icon List Page

Videos
Vivace Overview   (9:16)

Getting Started (18:21)
Navigating the Site (24:47)
Printing Web Pages from the Site (3:40)
Navigating the Help System (7:28)

Table of Contents  |  Vivace Login

HELPS for TEACHERS
Teacher Guide (PDF help document)
AT-A-GLANCE Festival Timeline and Who Can Do What in Vivace . . . (PDF printable chart)
Bulletin Updates (Review before assigning Festival repertoire for your students)
Diacritics (Accent Marks)

Icon List Page
Composer Search Strategies
 
• CHART: Piano Solo Classes & Concerto Class Correlations
• CHART: Cello Solo Classes, Suzuki Levels & Concerto Class Correlations

Videos—Student Management
Adding a Student | Finding a Student | Avoiding Duplication of a Student (12:19)
Handling a Student with More Than One Instrument | Associating a Student with a New Teacher (5:54)
Downloading a Student History | Downloading Rating Sheets (5:53)
Archiving a Student (2:34)

Videos—Registration
PLEASE NOTE: In the two videos below, the process for requesting a composer be added to the database has changed. Read the Teacher Guide (above) for the latest information.
Registering a Solo Event (16:17)
Registering a Duet, Trio, or Quartet (10:27)

Table of Contents  |  Vivace Login

HELPS for FESTIVAL AREA ADMINS
Festival/Area Admin Guide (PDF help document)
Helping a Teacher Who Does Not Have an Online Presence

AT-A-GLANCE Festival Timeline and Who Can Do What in Vivace . . . (PDF printable chart)
Icon List Page
Admin's Basic Registration Approval Checklist

Videos—Festival Management
Editing Festival Area Personnel (4:42)

Activating a Legacy Teacher (5:37)
Adding a New Teacher | Archiving a Teacher (5:04)
Adding a New Festival | Editing an Existing Festival (4:55)
Declaring a Solo Class (3:36)
Reviewing and Approving a Registration (9:48)
Deleting a Registration (3:58)
Invoicing Teachers  (6:14)
Manual Entry of Historical Performance Data (17:05)

Videos—Festival Scheduling
Using the Setup Tab (8:46) 
Using the Pre-Schedule Tab (17:06)
Using the Allocation Tab (3:28)
Using the Schedule Tab | Emailing Schedules and Invoices (Teachers Tabs) (8:11)
Downloading Reports (including Rating Sheets) (15:56)
Invoicing Teachers (6:14)

Videos—Post Festival
Downloading Reports (including Rating Sheets) (15:56)
Entering Performance Ratings—Keyboard Entry (8:33)
Entering Performance Ratings—Barcode Scanner/Reader-facilitated Entry (6:44)  (Click here for barcode scanner/reader recommendations.)

Table of Contents  |  Vivace Login

HELPS for STATE ADMINS
State Admin Guide (PDF help document)
AT-A-GLANCE Festival Timeline and Who Can Do What in Vivace . . . (PDF printable chart)
Icon List Page

Videos
Designating Festival/Area Admins (4:49)

Table of Contents  |  Vivace Login

HELPS for BULLETIN ADVISORS
Bulletin Advisor Guide (document for 2024-2028 Bulletin progress )
AT-A-GLANCE Festival Timeline and Who Can Do What in Vivace . . . (PDF printable chart)

Video
Entering Bulletin Data: How to Enter Repertoire Selections for a New Bulletin (9:29)

Table of Contents  |  Vivace Login

HELPS for NATIONAL ADMINS

National Admin Guide (PDF help document—in progress)
AT-A-GLANCE Festival Timeline and Who Can Do What in Vivace . . . (PDF printable chart)
 Coach and Vivace Team (protected page)

Video
Authorizing a New Festival Area (1:53)

Table of Contents  |  Vivace Login